Privacy Policy

Last updated: December 2025
Effective date: Immediately

1. Introduction

This Privacy Policy describes how 301Hero, developed by Trinker Media GmbH, processes and protects personal data when you use our Webflow App.

We comply with the GDPR and applicable Austrian data protection laws.

2. Data We Collect

To operate the App, we collect and store the following data:

A) Webflow Authorization Data

  • Webflow site ID
  • Webflow access token
  • Webflow user ID token

B) Project Metadata (stored via Supabase)

  • project ID
  • project name
  • plan level (free/paid)
  • max redirects allowed
  • staging & production domains
  • owner email
  • timestamps (created/updated)

C) Redirect Data

Stored through your project tables, including:

  • old URLs
  • new URLs
  • redirect mappings
  • redirect audit logs
  • import batches
  • import rows
  • history logs
  • status codes
  • redirect metadata and snapshots

This data is exclusively used to provide the App’s functionality.

D) Payment Information

Handled exclusively by Stripe.
We do not store credit card information on our servers.

E) Analytics

We use:

  • Fathom Analytics (privacy-focused, GDPR-compliant)
  • Microsoft Clarity (session recordings & heatmaps)

These tools may collect anonymized or pseudonymized usage data such as:

  • browser
  • device
  • time on page
  • interactions
  • navigation behavior
  • anonymized IP (depending on provider settings)

F) Communication Data

If you contact us, we store your email via Loops (email service).

3. How We Use Your Data

We use your data to:

  • authenticate with Webflow
  • sync redirects
  • display and manage redirect mappings
  • process payments
  • prevent fraud
  • analyze product usage
  • improve the App
  • provide technical support

We never sell your data.

4. Data Storage & Security

Data is stored securely using:

  • Supabase (PostgreSQL database)
  • Vercel (hosting)

All access tokens are stored encrypted at rest (AES-256 / provider-level encryption).

Access is restricted to authorized servers and internal systems.

5. Legal Basis (GDPR)

We process data under:

  • Art. 6(1)(b) — required to provide the service
  • Art. 6(1)(f) — legitimate interest in improving the App
  • Art. 6(1)(c) — legal obligations (billing)

6. Data Retention

We retain data as long as:

  • the project exists
  • you have the App installed
  • required for legal or accounting purposes

You may request deletion at any time.

7. Data Sharing

We share data only with:

  • Webflow (via API)
  • Supabase
  • Vercel
  • Stripe
  • Fathom Analytics
  • Microsoft Clarity
  • Loops

We do not share data with advertisers or third-party brokers.

8. User Rights (GDPR)

You have the right to:

  • access your data
  • request deletion
  • correct inaccurate information
  • export your data
  • withdraw consent
  • lodge a complaint with an EU authority

To exercise your rights:
support@301hero.com

9. Children

301Hero is not intended for anyone under 18.

10. Changes to This Policy

We may update this Privacy Policy at any time.
The latest version will always be available inside the App or on our website.

11. Contact

trinker media gmbh
Angelo-Eustacchio-Gasse 62
8010 Graz, Austria
Email: support@301hero.com